Last updated: October 27, 2026
1. Who we are
BINDITEK (SHANGHAI) CO., LTD. operates www.binditek.com.cn and is the controller for personal information handled through this website. Our company address is Room 413, 4th Floor, Building 42, Sci-Tech Oasis, 1015 Tianlin Road, Shanghai, China. For privacy questions or requests, contact jil.chen@binditek.com.
2. Information we collect
When you submit an inquiry through our website, we collect the information you provide. Our inquiry forms require your name, company, country, email address, and message. Phone and WhatsApp details are optional. If required information is not provided, the form will not submit. For product inquiries, the relevant product page URL is also included in the inquiry email and website record.
We also maintain website access and security logs as described in this policy.
3. How we use information
We use inquiry information to respond to you, understand your requirements, prepare quotations, and follow up about the business inquiry. We use website access and security logs to operate and protect the website. Based on current business practice, inquiry information is not used for advertising.
We process inquiry information and website access and security logs on the basis of our legitimate interests.
4. Server and data access
The website is hosted on a server in the United Kingdom. Relevant staff in China may access inquiry information to respond to and follow up on inquiries.
5. How long we keep information
- We delete inquiry records and related emails, whether or not an inquiry becomes a customer, 24 months after the last meaningful contact.
- Website access and security logs are retained for 30–90 days.
- Website server backups include daily backups retained for 7 days and weekly backups retained for 6 weeks. After an inquiry record is deleted from the website, a copy may remain in a backup created before deletion until that backup expires.
6. Cookies
This website currently uses functional cookies and similar technologies to support basic operation. It does not use analytics or advertising cookies, or third-party services that require cookie consent. No consent banner or on-site preference panel is currently displayed. For details and browser controls, see our Cookie Policy. We will review this notice if website services or features change.
7. Your rights and complaints
Depending on the data protection law that applies to you and to the processing, you may be able to request access to, correction of, or deletion of your personal information; request restriction of processing or data portability; object to certain processing; or withdraw consent where consent is the basis for processing. To make a request, contact us at jil.chen@binditek.com. You may also have the right to complain to a competent data protection supervisory authority where applicable.
8. Changes to this policy
We may update this Privacy Policy when our information practices or applicable requirements change. The update date above indicates the latest revision.